Privacy Policy

At Affine we take the privacy of our customers seriously. This Privacy Policy outlines the ways we collect, use, and protect your personal information when you visit our website, www.xaffine.com or make a purchase.

Changes to This Policy

We reserve the right to make updates to this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technology. Updates will be posted on our website, with the "Last Updated" date modified accordingly. We encourage you to review this Policy periodically for any changes.

How We Collect and Use Your Personal Information

We collect personal information to provide you with a seamless and personalized shopping experience and to improve our services. This information may be used for:

  • Order processing and fulfillment: To complete your transactions and ship orders.
  • Account creation and management: To maintain your personal account settings.
  • Customer support: To respond to your inquiries and provide assistance.
  • Marketing and communication: To send you promotional offers, newsletters, and relevant product information (only with your consent).
  • Website analytics: To understand how customers use our website so we can enhance the experience.

What Information We Collect

  • Information you provide: Name, email address, shipping/billing address, phone number, payment information (handled securely via our payment processor), and any other information you choose to share.
  • Automatic collection: Device information (IP address, browser type, operating system), website usage data, purchase history, and location data (if enabled).

Information We Collect from Cookies and Third Parties

  • Cookies: We use cookies (small text files) and similar technologies to recognize your device, personalize your experience, and analyze website usage.
  • Third-party services: We may use third-party service providers for analytics, advertising, and payment processing. These providers may have access to certain information as needed to perform their functions.

Sharing Your Personal Information

We limit the sharing of your personal information and do so only under these circumstances:

  • Service Providers: With trusted partners who assist us in operating our website, fulfilling orders, and providing customer service.
  • Legal Requirements: To comply with legal obligations, court orders, or to protect our rights or the rights of others.
  • Business Transactions: In the event of a merger, acquisition, or sale.

Using Your Information to Advertise to You

We may use your information together with data from third-party advertising partners to display personalized advertisements for our products and services on our website and other platforms.

Your Rights

Depending on your jurisdiction, you may have these rights regarding your personal information

  • Correction: To request that we correct inaccurate information.
  • Deletion: To request that we delete your information under certain circumstances.
  • Restriction: To request that we limit how we use your information.
  • Opt-out: To withdraw your consent for marketing communications and targeted advertising.

To exercise your rights, please contact us at support@xaffine.com

Updating the Changes on Our Website

Any changes or modifications to our Privacy Policy will be communicated clearly on our website, with the date of revision clearly outlined.

 

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security:

We use a variety of industry-standard security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include secure servers, firewalls, encryption, and access controls. However, please note that no security measures are 100% foolproof.

Children's Privacy:

Our website is not directed towards children and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@xaffine.com

International Data Transfers:

If you are located outside of India, please be aware that your information may be transferred to, stored, and processed in other country/countries where data is stored. These countries may have different data protection laws than your country of residence. By using our website, you consent to the transfer of your information to these countries.

Opt-Out Mechanism:

You can opt-out of receiving marketing communications from us by clicking the "unsubscribe" link at the bottom of any marketing email we send you or by contacting us at support@xaffine.com

 

Dispute Resolution:

If you have any concerns about how we handle your personal information, please contact us at support@xaffine.com we will attempt to resolve any complaints.

 

Contact Information:

You can contact us with any questions or concerns regarding your privacy at:

  • Email: support@xaffine.com
  • Phone: 2035926862
  • Address: 67, Clover park, Pune 411014 Maharashtra